Shipping policy
Order Processing Time
All in-stock orders are typically processed and shipped within 1–3 business days after payment is received.
Please note that processing times may be longer during holidays, sales events, or periods of high order volume.
Preorder Items
Many fabrics, kits, and specialty items are available as preorders and are ordered specifically for each customer from our suppliers.
The estimated waiting time for preorder items is approximately 3–12 weeks depending on supplier availability, production schedules, and international shipping times.
Please place a preorder only if you are comfortable with the estimated waiting period. Preorder orders cannot be canceled, refunded, or exchanged once they have been placed.
If an order contains both in-stock and preorder items, the entire order may be held and shipped together once all items are available, unless otherwise arranged.
United States Shipping
We currently offer shipping within the United States at a flat rate of $6.99 for orders under $100.00.
Orders of $100.00 or more qualify for free standard shipping within the United States.
Shipping times depend on the carrier and destination.
International Shipping
International shipping rates are calculated at checkout based on your location, package weight, and available carriers.
Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.
Please note that international delivery times vary and may be affected by customs processing, local postal services, and other factors outside of our control.
If international shipping is not available at checkout for your location, please contact us at stitch.teabombz@gmail.com and we will do our best to assist you.
Lost, Delayed, or Damaged Packages
Tea Bombz Stitch Shop is not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other circumstances beyond our control.
If your package arrives damaged or appears to be lost, please contact us and we will assist you in filing a claim with the shipping carrier whenever possible.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Tea Bombz Stitch Shop is not responsible for packages lost due to incorrect or incomplete addresses provided at checkout.